Contact Us
Contact Us
We'd love to hear from you! Whether you have a question about a product, need help with an order, or just want to say hello — we're here to help.
📞 Get in Touch
| Channel | Details | Response Time |
|---|---|---|
| shopvibehub1@gmail.com | Within 24 hours | |
| Available on request | Within a few hours | |
| @shopvibehub | Within 24 hours | |
| Shop Vibe Hub | Within 24 hours |
🕒 Business Hours
| Day | Hours |
|---|---|
| Monday — Saturday | 10:00 AM — 8:00 PM (PKT) |
| Sunday | 12:00 PM — 6:00 PM (PKT) |
📦 Order Queries
For questions about your order, please have your order number ready when contacting us. This helps us resolve your query faster.
🔄 Returns & Refunds
For return and refund requests, please visit our Return & Refund Policy page first, then contact us with your order details.
📍 Location
Shop Vibe Hub is based in Pakistan. We are an online-only store and do not have a physical retail location.
💬 FAQs
Q: How long does delivery take?
A: 2–4 business days for major cities, 4–7 days for other areas.
Q: Do you offer Cash on Delivery?
A: Yes! COD is available across Pakistan.
Q: Can I return a product?
A: Yes, within 7 days of delivery. See our Return Policy.
Q: How do I get 10% discount?
A: Pay online and use code ONLINE10 at checkout.
Q: Is free shipping available?
A: Yes! Free shipping on all orders across Pakistan.